At Hicks and Weatherburn we are committed to respecting and protecting the privacy of anyone using our site and the confidentiality of any information that you provide us with. The purpose of this statement is to set out how we use any personal information that we may obtain from you.
By visiting Hicksandweatherburn.co.uk you accept and consent to the collection and use of your information in accordance with this Policy.
Use and collection of personal information
We use your information only for the following purposes:
- processing your orders accurately and efficiently;
- to hear your opinion about our goods and services;
- if you consent, to notify you of new goods or special offers that we think you will find of interest;
- to administer this website.
How we handle and store your personal information
We will keep all personal information as strictly confidential and shall not disclose it to any other organisations except as described. We will only use the information that we collect about you for the purposes for which it was collected. We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.
We use industry standard security to safeguard the confidentiality and storage of your personally identifiable information in accordance with current UK Data Protection legislation and guidelines.
We cannot be held liable for any loss that you may suffer if a third party obtains unauthorised access to any data, including credit and account details you provide when accessing, or ordering, from this website, unless this is solely due to our negligence. You should ensure at all times that you run up-to-date security software on your computer.
Where applicable we may, by law, be forced to disclose certain information to the government, law enforcement agencies or other third parties. Therefore, although we take every effort to protect your privacy, you should not expect that your personally identifiable information or private communications to always remain private
Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website or use a shopping cart.
Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you and remember your preferences.
Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests – to better target our online adverts to interested customers. We may also share this information with third parties for this purpose.
You may choose to not accept any of the cookies we use by activating the setting on your browser that allows you to refuse all or some cookies. However if you do so you may not be able to access all or parts of our site and you may not be able to shop.
Except for two cookies (tracking cart items and the user session login), all cookies will expire when you close your browser.
Links to other Websites
Contacting us about your information
You may request a copy of the personal information we hold about you by writing to us at – The data controller, Hicks and Weatherburn Limited, Unit 22, Penraevon Industrial Estate, Meanwood Road, Leeds LS7 2AP.
If any of the information we hold is incorrect, or you want us to remove all information we are holding about you, please let us know and we will amend it promptly.